LEGAL NOTICE AND GENERAL CONDITIONS OF USE

This legal notice and conditions of use (hereinafter, the "Legal Notice and Conditions of Use") govern access to and use of the website accessible through the domain names: granviewapartments.com/granviewapartments.es or any of its other domains or subdomains (hereinafter, the "Website") owned by GECR GV PROPCO, S.L. and for commercial purposes, "Gran View Apartments".
The simple access to the Website confers the status of user of the Website (hereinafter, the "User") and implies that the User is aware of all the terms set out below. If you do not agree with this Legal Notice and Conditions of Use, please do not use the Website.

We recommend that the User carefully read this Legal Notice and Conditions of Use each time he/she accesses the Website, as it may undergo modifications, since the owner of the Website reserves the right to make, at any time and without prior notice, any modification or update of its contents and services that it deems appropriate, of this Legal Notice and Conditions of Use and, in general, of any elements that make up the design and configuration of the Website.

1.GENERAL INFORMATION OF THE WEBSITE

In compliance with the provisions of article 10 of Law 34/2002, of 11 July, on information society services and electronic commerce, the general information on the owner and manager of this website is provided below:

Owner: GECR GV PROPCO, S.L. (hereinafter, GECR GV)
Address: Paseo de la Castellana, número 163, 3ª planta, puerta izquierda, 28046 Madrid.
Phone number of the Gran View Apartments: 00 34 91 598 14 09
Contact e-mail address: hello@granviewapartments.com/rrecepcion@granviewapartments.com
VAT number: B88348503
Registration Commercial Data: Registered in the Commercial Register of Madrid, Volume 38.948, Folio 94, Section 8, Page M-692.135.

Likewise, the owner of the flats/apartments located at Calle Gran Vía 48 in the city of Madrid (28013) is GECR GV PROPCO, S.L. by acquisition of its propertACCESS AND OPERATION OF THE WEBSITE

2. ACCESS AND OPERATION OF THE WEBSITE

2.1. Rules for use of the Website
The User undertakes to use the Website and all its content and services in accordance with the provisions of the law, morality, public order and this Legal Notice and Conditions of Use. Likewise, the User undertakes to make appropriate use of the services and/or contents of the Website and not to use them for illicit or criminal activities that infringe the rights of third parties and/or infringe the regulations on intellectual and industrial property, or any other applicable legal regulations.

The User undertakes not to transmit, introduce, disseminate or make available to third parties any type of material and information (data, content, messages, drawings, sound and image files, photographs, software, etc.) that are contrary to the law, morality, public order and this Legal Notice and Conditions of Use. By way of example, and in no way limiting or excluding, the User undertakes to:

I.- Not to introduce or disseminate content of a racist, xenophobic, pornographic or terrorist nature or that violates human rights.

II.- Not to introduce or disseminate on the network data programmes (viruses and harmful software) likely to cause damage to the computer systems of the access provider, its suppliers or third party users of the Internet network.

III.- Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the fundamental rights and public freedoms recognised in the constitution and in international treaties.

IV.- Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes unlawful or unfair advertising.

V.- Not to transmit unsolicited or unauthorised advertising, promotional material, "junk mail", "chain letters", "pyramid schemes", or any other form of solicitation, except in those areas (such as commercial spaces) which are exclusively designed for this purpose.

VI.- Not to introduce or disseminate any false, ambiguous or inaccurate information and content in such a way as to mislead the recipients of the information.

VII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the intellectual and industrial property rights, patents, trademarks or copyrights of the owners of the Website or third parties.

VIII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that violates the secrecy of communications and personal data legislation.

IX.- Not to engage in activities that are illicit, illegal or contrary to good faith and public order.

The User undertakes to indemnify GECR GV against any possible claim, fine, penalty or sanction that it may be obliged to bear as a consequence of the User's non-compliance with any of the aforementioned rules of use, and GECR GV reserves the right to request compensation for the corresponding damages.

2.2. Liability

a) Responsibility for the use of the Website: The User is solely responsible for any infringements that may be incurred or damages that may be caused by the use of the Website, and GECR GV is exonerated from any kind of liability that may arise from the actions of the User.

GECR GV will use all reasonable efforts and means to provide up-to-date and reliable information on the website. However, GECR GV does not assume any guarantee regarding the presence of errors or possible inaccuracies and/or omissions in any of the contents accessible through this Website.

The user is solely responsible for any claim or legal action, judicial or extrajudicial, brought by third parties against GECR GV based on the use of the website by the user. Where applicable, the user shall assume all expenses, costs and indemnities incurred by GECR GV as a result of such claims or legal actions.

b) Responsibility for the operation of the Website: Access by the User to the Website does not imply any obligation on the part of GECR GV to check for the absence of viruses or any other harmful computer element. It is the responsibility of the User, in any case, to ensure the availability of adequate tools for the detection and disinfection of harmful computer programs.

GECR GV shall not be liable for any damage caused to the software and computer equipment of Users or third parties during the use of the services offered on the Website.

GECR GV shall not be liable for damages of any kind caused to the User as a result of failures or disconnections in the telecommunications networks that lead to the suspension, cancellation or interruption of the Website service during or prior to the provision of the same. In other words, GECR GV excludes all liability that may arise from interferences, omissions, interruptions, computer viruses, telephone faults or disconnections in the operation of the electronic system.
Likewise, it also excludes any liability that may arise from delays or blockages in the operation of this electronic system caused by deficiencies or overloading of telephone lines or the Internet, as well as damage caused by third parties through illegal interference beyond the control of GECR GV.

GECR GV shall be entitled to temporarily suspend, without prior notice, access to the Website for maintenance, repair, updating or improvement operations.

c) Liability for content: GECR GV shall not be liable, except in those cases where the law requires it, for any damage or harm that may be caused by the use, reproduction, distribution or public communication or any type of activity carried out on the texts and/or photographs that are protected by intellectual property rights belonging to third parties, without the User having previously obtained the necessary authorisation from the owners to carry out the use that he/she is making or intends to make.

On the other hand, GECR GV shall not be responsible for the information sent by the User. As soon as GECR GV becomes aware that it is hosting inaccurate or incorrect data, it undertakes to act diligently to remove them or make access to them impossible. The User assumes that, in the event of taking decisions based on the information provided on the Website, the responsibility shall be exclusively theirs, and they may not make any claim to GECR GV for the consequences of the decisions taken.

2.3. Content and services linked through the Website
The Website access service may include technical linking devices, directories and even search tools that allow the User to access other pages and Internet Portals (hereinafter, "Linked Sites"). In the event that the User considers that there is a Linked Site with unlawful or inappropriate content, he/she may notify GECR GV without this notification in any case entailing the obligation to remove the corresponding link.

Under no circumstances should the existence of Linked Sites presuppose the formalisation of agreements with the managers or owners of the same, nor the recommendation, promotion or identification of GECR GV with the statements, content or services provided.

This Website may include links to third party websites that allow the User to access them. Notwithstanding the above, GECR GV is not responsible for the content of these linked websites, but it is the User's responsibility to accept and check the accesses each time he/she uses them. This Legal Notice and Conditions of Use refer only to this Website and the contents of GECR GV and under no circumstances shall they apply to the links or third party websites accessible through the Website.

On the other hand, third parties who intend to include a link to this website on their web page must comply with current legislation and may not host content that is inappropriate and/or illicit. GECR GV is in no way responsible for the content of the third party's website, nor does it promote, guarantee, supervise or recommend its content. In the event that the linking website fails to comply with any of the aforementioned aspects, it shall be obliged to remove the link immediately.

2.4. Intellectual and industrial property
All the contents of the Website, including but not limited to texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes and other elements that appear on the Website are the exclusive property of GECR GV or of third parties who have duly authorised us to use them. Likewise, all trade names, trademarks or distinctive signs of any kind contained on the Website are protected by the applicable regulations.

GECR GV does not grant any type of licence or authorisation of personal use to the user over its intellectual and industrial property rights or over any other right related to its Website and the services offered therein.

Therefore, the User acknowledges that the reproduction, distribution, commercialisation, transformation and, in general, any other form of exploitation, by any means, of all or part of the contents of this Website constitutes an infringement of the intellectual and/or industrial property rights of GECR GV or of the owner of the same.

3. ADVERTISING
Advertising or sponsored content may be hosted on the Website. Advertisers or sponsors are solely responsible for ensuring that material submitted for inclusion on the Website complies with any applicable laws.
GECR GV will not be held responsible for any error, inaccuracy or irregularity that may include the advertising content of the sponsors and, in any case, to lodge any claim related to the advertising content inserted on this website can contact GRAN VIEW APARTMENTS through the means indicated at the beginning.

4. PERSONAL DATA PROTECTION AND COOKIES
The Privacy Policy includes all the information necessary to know how GECR GV will treat the personal data provided by the User through the different forms located on this Website. Please read this legal text carefully before providing us with your personal data.
Regarding the use of cookies and similar technologies, you will find all the information on the use that GECR GV and/or third parties make of the aforementioned technologies in the Cookies Policy. This policy will inform you about their installation, as well as the possibility of configuring and/or rejecting them.
Remarks to the User
Entering incorrect or incomplete data in our various forms may prevent us from contacting you. To avoid such a situation, the personal data and other information you provide must be accurate and up to date. It is understood that GECR GV is authorised to process this data under the conditions described in the privacy policy.

5. INVALIDITY AND UNENFORCEABILITY OF CLAUSES
If any clause included in this Legal Notice and Conditions of Use and Conditions of Use is declared totally or partially null and void or ineffective, such nullity or ineffectiveness shall only affect that provision or that part of it which is null and void or ineffective, and this Legal Notice and Conditions of Use and Conditions of Use shall survive in all other respects, such provision or part of it being considered as not included.

6. APPLICABLE LAW AND JURISDICTION
The present Legal Notice and Conditions of Use are governed by the common Spanish legislation. If the User is a consumer, these Terms of Use and Conditions of Service shall also be subject to any applicable local legislation.
Any dispute that may arise from the use of the Platform or these Legal Notice and Terms of Use shall be submitted to the competent courts of the city of Madrid (Spain), and in the case of a User acting as a consumer, to the court of the domicile corresponding to the User/consumer.

7. CONTACT
The present Legal Notice and Terms of Use are governed by Spanish jurisdiction. For any questions or comments about this Legal Notice and Terms of Use you can contact us via email hello@granviewapartments.com


GENERAL TERMS AND CONDITIONS OF THE RESERVATION AND, WHERE APPLICABLE, OF THE CONTRACT
The function of this website is to provide users who access it, the different services provided by GECR GV through it. The purpose of this section is to regulate the general terms and conditions of accommodation booking services through the following main websites: granviewapartments.com (http://www.granviewapartments.com) / granviewapartments.es (http://www.granviewapartments.es).
The accommodation booking service in any of the flats located in the city of Madrid, Gran Vía nº48, owned by GECR GV, as well as any other service managed by this company through this Website, are regulated by these General Conditions of Use, which integrate and complete the Legal Notice.
The use of these services implies the full and unreserved acceptance of each and every one of the General Conditions established for the contracting of daily accommodation and as stated in the latest updated version of the aforementioned Conditions.

GECR GV informs that the procedures to obtain the services offered are those described in these General Conditions of the reservation, as well as those other specific services that are indicated on screen during browsing, so that you declare that you are aware of and accept these procedures as necessary to contract the services offered on this Website(s).
GECR GV reserves the right to modify unilaterally and without prior notice, any of the points contained in these General Conditions in the manner it deems appropriate, informing users of the modifications made through the Website, so that they may be known and accepted by the Users.

If one of the stipulations of these General Conditions of Reservation is declared null and void or inoperative, the rest of the General Conditions of Reservation shall be maintained in the agreed terms.
The User/Client must use this service in accordance with Spanish law, morality, good customs and public order; and in accordance with the provisions of these General Online Booking Conditions. Consequently, the User is obliged not to use these services for purposes that are illicit and/or contrary to the provisions of these General Conditions, harmful to the law and/or against the interests of third parties or which, in any way, may damage the services provided by GECR GV and managed by Greystar and/or its image.

A) Using the booking service for accommodation with the online booking engine
The purpose of this type of online booking service is to allow any interested client to make a reservation for accommodation in any of the flats owned by GECR GV and managed by Greystar.
This accommodation booking service is formalised through an engine managed by the external company called INTERDOCS SOLUCIONES DIGITALES, S.L., of Spanish nationality, with registered office in Barcelona (08034) calle Doctor August Pi i Sunyer 9-11 bajos, holder of Tax Identification Number B-64554629 and registered in the Commercial Register of Barcelona, acting under the commercial brand name Witbooking. The provision of management and administration services is carried out privately through an online booking engine system owned by the company, whose application is called "Witbooker Pro" to book accommodation in any of the flats owned by GECR GV; this system allows the client to make a reservation directly and quickly through the aforementioned website www.granviewapartments.com.Esta company will also be responsible for the maintenance service of this booking engine, in the event of incidents or breakdowns.
This booking engine system is hosted on the INTERDOCS SOLUCIONES DIGITALES or Provider's own server, which as data processor undertakes to comply with the security standards required by current legislation in Spain, and among others, by the Organic Law on Protection of Personal Data and Guarantees of Digital Rights, adopting all measures to ensure the security of personal data obtained by this online booking module/section linked to the granviewapartments.com website. Likewise, this Provider guarantees that it has a TLS 1.2. communications encryption system and/or the HTTPS (HttpSecure-Hypertext Transfer Protocol Secure) system of combination of cryptographic security protocols.
This ensures the security of communications and data transfers with RSA 2048-bit encryption (SHA256withRSA for message authentication and RSA as the key exchange mechanism). The Provider also has a current "SSL Report" security certification.

A.1. Booking conditions and booking procedure.
The User/Client will fill in a booking form for any of the flats offered, and after this form, on the right-hand side of the website, the general booking conditions are posted so that the interested user is informed before continuing with the payment and contracting process.
The box for validation of the General Conditions for contracting the reservation will appear in the section called "payment method" and must be accepted by the Customer, if he/she agrees with them, in order for the online contracting to be considered effectively formalised.
Once the User has filled in the form with all his/her data and sent it, he/she will receive confirmation of the booking immediately, by means of an e-mail from the flats themselves, in which he/she will be assigned a booking confirmation number. This e-mail will serve as confirmation and proof of your booking. Payment of the accommodation booking will be made on the day of arrival at the flat, except for bookings with prepayment conditions, which will be paid at the time of acceptance of the booking form. On the day of arrival, the Client will be asked to pay a fixed amount of 300.-€, as a guarantee deposit to cover any possible damages that may be caused in the flat. For the delivery of this deposit, the Client must make the payment by debit/credit card or, if the Client does not have a card, the payment will be made in cash. This amount will be returned, after the departure of the Client, and once the condition of the accommodation has been checked.

A.2. Cancellation policy.
Reservations made through this Website will be guaranteed by means of the credit/debit card provided by the Client/User on the form. Early cancellation policies will be set out in the booking conditions according to the rate chosen by the Client.
Cancellation policies for no-show or cancellation outside the period agreed in the offer shall be set out in the booking conditions according to the rate selected.
If the client decides to leave the flat before the end of the contracted stay, a penalty of 40% of the price corresponding to the nights not enjoyed will be charged. Except in the case of bookings with early payment or non-refundable conditions, which will be penalised with the total amount of the stay paid.
To cancel an online booking, you must do so in writing, by sending an e-mail to the e-mail address of the flats (recepcion@granviewapartments.com) or through the link provided in the e-mail confirmation of booking.

A.3. Prices for apartment and night
The prices per flat per night, including VAT, are those published in the booking engine.

B). Information request and booking process for long stays (more than 30 nights) through the contact form on the website.
The process of requesting information and booking for long stays (from 30 nights to 11 months) on this Website shall be carried out as indicated in the following point.

B.1. Booking conditions and contracting process:
In order to start the booking process for this type of stay in any of the flats offered, the User/Client must have completed the online form available in the "Long Stay" section with their contact details. Once the form has been received by the Property, the reservation will be managed via e-mail, sending a personalised estimate from the e-mail address of the flats themselves for the Client's acceptance. After accepting the quote, the client must provide their personal details in order to draw up the accommodation contract. The contract will be sent by e-mail to the Client, who must return it signed by the same means, within a maximum period of 72 hours. At the same time, he/she must make a payment on account of the stay corresponding to 1 month or 50% of the total stay depending on the total duration of the contracted stay (called "payment on account"). If the Client does not carry out any of these steps within the established deadline, the reservation will be considered invalid.
For urgent bookings (24 hours in advance or less) it is essential to contact the reception of the flats directly by telephone.
The payment of the rest of the reservation will be made on the day of arrival at the flat, unless the reserved rate has different payment conditions and provided to the Client in advance. On the day of arrival, the Client must pay a fixed amount of €1,000 as a security deposit to cover any possible damage that may be caused in the flat. For the delivery of this deposit, the Client must make the payment by debit/credit card or, in the event that the Client does not have a card, the payment will be made in cash. This amount will be returned, after the departure of the Client, and once the condition of the accommodation has been checked.

B.2. Cancellation policy
If the Client cancels 15 days or more before the arrival date, a penalty of 50% of the deposit will be applied. If the Client does not show up (no-show) or cancels less than 15 days before the date of arrival, a penalty of 100% of the deposit will be applied.
If the Client, during his/her stay, decides to leave the flat before the end of the contracted period of stay, the security deposit will be charged.
To cancel an online booking, you must do so in writing, by sending an e-mail to the e-mail address of the flats (recepcion@granviewapartments.com).

B.3. Prices for apartment and night
The prices per flat per night, including VAT, are those reflected in the quotation sent to the Client and accepted by him/her.

 

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